Web service monitoring refers to the capability of Enforus to continuously keep track of the performance and availability of web services. This functionality allows the tool to monitor and report any issues that may arise in real-time, ensuring that the web services are functioning as intended. By regularly testing the web services and collecting data on various parameters such as response time, error rates, and uptime, Enforus can identify any potential bottlenecks or failures that may affect the overall performance of the services. This information serves as valuable insights for IT and OT teams, helping them proactively detect and resolve issues, optimize the performance of web services, and guarantee a seamless user experience.